SALON POLICIES
Please Review Before
Booking Your Appointment.
These policies help ensure the best experience for you and allow me to provide quality service to all of my clients. Thank you for your understanding!
PREPARING FOR YOUR SERVICE
Please review the email sent 48 hours prior to your appointment for important details and service instructions. You may also receive a text message reminder.
A shampoo service is included with most appointments. Services that need hair added to such as knotless braids, stitch braids, crochet braids, and butterfly locs, do not include a wash. A wash and blow-dry may be added at the time of booking.
Clients are required to arrive with their hair fully detangled and brushed out. If detangling is needed, a $45 fee will be added to your service.
DEPOSITS & RESCHEDULING
A non-refundable $30 deposit is required to secure all appointments and will be applied toward your service balance.
Deposits may be transferred one time only to an appointment within 14 days of the original appointment date, based on availability.
At least 48 hours notice is required to transfer your deposit. Please contact me directly to request a deposit transfer.
If there is no availability within the 14-day timeframe, or proper notice is not provided, the deposit will be forfeited.
LATE ARRIVALS, CANCELLATIONS & NO-SHOWS
A 10-minute grace period is allowed for late arrivals. After 10 minutes, a $1 per minute late fee will apply.
Arrivals 20 minutes or more late will result in cancellation and a charge of 100% of the scheduled service total.
Cancellations and rescheduling requests must be made at least 48 hours in advance. Cancellations made with less than 48 hours notice, same-day cancellations, and no-shows will be charged 100% of the scheduled service total.
No-show clients may be restricted from future bookings.
Please contact me directly for all cancellations or rescheduling requests.
SQUEEZE-IN APPOINTMENTS
Squeeze-in appointments are available outside of regular business hours or on scheduled off days and are based on availability and approval.
A $100 squeeze-in fee will be added to your service total.
A $100 non-refundable deposit is required to secure all squeeze-in appointments.
All squeeze-in appointments must be requested and confirmed through direct contact.
Please note that both the squeeze-in fee and deposit are non-refundable.
PAYMENTS
We accept the following payment methods:
Cash
Zelle
Apple Pay
Cash App
Debit/Credit Card — 3.5% processing fee
HAIR & CLIENT INFORMATION
I specialize in natural hair textures ranging from 3A–4C.
Pricing may vary depending on hair length, thickness/density, and the amount of time required to complete your service.
Services are available for clients ages 12 and older.
If you have questions or concerns about your hair or are unsure which service to book, please schedule a consultation before booking.
SERVICE SELECTION & CHANGES
Please select the correct service when booking.
If you are unsure which service to select or have never received the style before, please book a consultation or contact me before scheduling your appointment.
Service changes are not allowed at the time of your appointment due to scheduling and time limitations.
Any service changes must be discussed and approved prior to your scheduled appointment.
READY TO BOOK?
By booking an appointment, you acknowledge that you have reviewed and agree to the salon policies above.
